Good to know before you settle in.
Answers about IPTV Lux trials, subscriptions, simultaneous connections, device compatibility, picture quality, player options and support.
Clear answers before you choose a plan. If your question is about a particular channel, event or device model, include the exact details when contacting support so we can check your situation.
01What is included in an IPTV Lux subscription?
Live TV, movies and series, EPG and catch-up on supported channels, plus help setting up a compatible player. Our catalogue reference is 20,000+ live channels and 160,000+ movies and series. The selection changes by server and region; check your favourites in a trial.
02Can I try the service before choosing a plan?
Yes. Send a free trial request with your country, device and viewing preferences. Every request is reviewed before access is confirmed. There is no payment field in the trial form, and submitting it does not start a paid subscription.
03How many devices can I use at the same time?
Choose between one and five simultaneous connections. One connection supports one stream at a time. A second TV playing while the first stays on needs a second connection. Ask support about your intended locations before ordering.
04Does IPTV Lux have 4K, UHD and 8K content?
HD, FHD, UHD and 4K options are available, with selected 8K content. Quality varies by source, server, programme, device and connection. A 4K display alone cannot turn a lower-resolution source into native 4K. Test the channels you intend to watch.
05Is the player and VPN included?
Our player is available on supported devices, with a VPN feature inside the player. Availability depends on platform and version. Ask for the correct installation instructions for your device. Third-party player licensing may be separate.
06Can I choose a server?
Yes. Tell us your country and content preferences and ask about the available servers. Support can help you test a suitable option. Channel line-ups, catch-up coverage and picture quality can differ between servers.
07How does the setup guarantee work?
We will help you through setup until the service works on a compatible device and connection. Share your device model and the exact problem with support. This is an assistance commitment; refund requests are considered under the refund policy.
08Which currency will I pay in?
The subscription prices on this website are in USD, shown as whole-dollar totals for the selected term and number of connections. Your card or payment provider may apply its own currency conversion. Review the final total at checkout.
09Are live events and particular titles guaranteed?
No individual title, event, channel or uninterrupted broadcast is guaranteed. Catalogues and schedules can change. Ask about the exact programme or channel and test the appropriate server before buying for a specific event.
10How can I get support?
Use the contact form, or reveal the current email or WhatsApp option on the contact page. Support is available 24/7; response times depend on request volume. Include your reference, device, player and a short description, never your password or payment details.
Your next great evening
starts here.
Try your device, your connection and your kind of TV before choosing a plan.